Ordering

We have designed our website to make your shopping experience as easy and hassle free. To browse a product range just click on the buttons on the left of the screen to display the different categories that we currently have, and then select the relevant product or one of these sub categories eg. rocking cars within rocking toys. This will take you to that relevant section and you can then browse our selection of products and enlarge pictures.

to order a product just click on the “add to cart” button and this will take you to the shopping cart page where you will find your product details summarised. To continue with the purchase click “secure checkout” and you will be given details of the delivery costs associated with your products. Please check the details and provide a delivery address if different from your credit or debit card registered address.

For personalised products please enter the personalisation details in the message box that appears on the payment page on paypal. Please ensure that these details are accurate as changes cannot always be made once the order has been submitted. Please refer to our Terms and Conditions to view our policy on personalised orders.

Finally click “pay” and the transaction will be confirmed. Upon receipt of your order we will send a confirmation via an email. This email will be your proof of payment and we recommend that you also print this for your records.

How Does PayPal Keep My Information Safe?

The security of your information, transactions, and money is the core of our business and top priority at PayPal.

PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128 bits (the highest level commercially available). Before you even register or log in to the PayPal payment site, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. PayPals servers sit behind an electronic firewall and are never directly connected to the Internet, so your private information stays private.

Please note that goods will only be despatched once full payment has been received. Please allow up to 5 working days for us to process your payment.

For personalisation details please ensure that you complete the relevant section of the order form accurately. Once the order has been submitted it is not always possible to amend details. Please refer to our Terms and Conditionsto view our policy on personalised orders. On the order form please complete your full name and address and contact details, including email address and telephone number.

We always recommend that our customers have a read of our Terms and Conditions. Our aim is to ensure that our customers are delighted with our products and services and therefore we have adopted a policy of being "up front" and honest about our business practices, so please have a read of our standard terms of trade. We do not believe in the term "small print" and have always tried to make sure, as far as practicably possible, that our customers know exactly how we operate and that they fully understand the information that we have provided, as this avoids any unpleasant surprises once the products have been ordered. If you are unsure about anything then please feel free to contact us and we will be glad to help with your queries.

Alibobs has been built upon the foundations of trust and honesty and we intend to continue with this policy and hope to grow the business through customer goodwill and word of mouth.